We collect personal information that you provide to us when making a booking, signing up for newsletters, or contacting us. This may include your name, email address, phone number, billing information, and other relevant details necessary to fulfill your booking or request.

Your information is used for the following purposes:

• To process your bookings and reservations.

• To communicate with you regarding your stay or inquiries.

• To improve our services and website functionality.

• To comply with any legal obligations.

• To send you promotional offers, provided you have given your consent.

We process your information based on one or more of the following legal bases:

• Consent: When you have given us explicit permission to use your information.

• Contract: To fulfill our contractual obligations when you book a stay with us.

• Legal obligation: To comply with applicable laws and regulations.

• Legitimate interest: To enhance our services and provide you with the best possible experience.

We may share your information with trusted third parties, such as:

• Service providers: We use third-party companies to facilitate our services, such as payment processors
  and booking platforms like Wix. These parties are bound by strict data protection obligations.

• Legal requirements: We may disclose your information if required by law or to protect the safety and rights
  of our guests and property.

Our website uses cookies to enhance user experience. Cookies are small files that are stored on your device and help us understand how you use our website. We use both essential cookies (necessary for the functioning of the website) and analytics cookies (to improve our services). You will have the option to manage cookie preferences when visiting our site.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Your Rights In compliance with GDPR, you have the following rights:

• Right to access: You can request a copy of the personal data we hold about you.

• Right to rectification: You can request corrections to your personal information if it is inaccurate.

• Right to erasure: You can request that we delete your personal information.

• Right to restrict processing: You can request that we limit how we use your data.

• Right to data portability: You can request to receive your personal data in a structured, commonly used format.

• Right to object: You can object to our use of your data for certain purposes.

• Right to withdraw consent: You can withdraw your consent at any time.

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. All payments made through our site are processed using secure encryption technology.

We use third-party cookies for analytics and marketing purposes. Once we finalize partnerships with additional third-party providers, we will update this policy to reflect the types of cookies used and the entities involved. Wix, our website platform, may also have access to certain user data for site management purposes.

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and your continued use of our services implies acceptance of the revised policy.

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at reception@thecolonial.online